As we wrap up this year, Empire Group has seen and felt the affect COVID-19 has had on area businesses. As a business in Berks County, we understand the impact and strive to find ways to be a positive influence in our community. While this year has been challenging, we look forward to 2021 and to improving our business practices. In moving forward, we must also take a look at business trends – past and future.
The business trends of this year were shaped around technology, with the increase of virtual events and meetings. Ordering products and food online also increased as many companies created apps to make the process easier and faster. Amazon dominates the e-commerce arena and has also become a social norm. The term “5G” became a new buzz word. This new global wireless network connects everyone and machines at fast speeds. It has certainly been welcomed now that everyone is online through their devices, with cell phones being the most utilized. Other trends included going “green,” autonomous vehicles and artificial intelligence.
Technology will still play a major role in our lives, both in and out of the workplace. The top business trends for 2021 include:
1. Remote Work: If you have been working from home over the last six months, you can count on this to continue into next year. Many companies have developed systems to help workers connect to co-workers and servers. It has also been proven that working from home increases productivity. According to FreelancingHacks.com, working from home increases work performance by 13%. Working from home also provides flexibility for many workers, especially around doctor’s appointments and childcare issues.
2. Going Green: Although this was one of last year’s business trends, it still is applicable to next year. Aside from consumers going “green” via vegetarian diets and organic products, companies are also increasing their green efforts to save energy. Some of this can be done through using sustainable materials, installing solar panels and reducing their carbon footprint.
3. Profitability: Before COVID-19, businesses were focused on growth. Due to the changes that have occurred in the business realm, many companies took a look at their infrastructure, seeing where they could work more efficiently and save money. Next year, the focus will shift to profitability to make up for the losses in 2020.
If we have learned anything this year, it is the fact that anything can change in an instant (i.e., business trends). We have been forced to re-evaluate our business practices to help keep everyone safe and healthy. While we look ahead to 2021, we should not forget what worked and what didn’t work in 2020. The business trends above are just a few of the many that will guide businesses towards success.
At Empire, we want our customers to know that we are here to help. We are open and will continue to provide our customers with an exceptional customer experience. We follow CDC guidelines and take every precaution to help ensure the safety of our employees and customers.
Established in 1955, Empire Group is ready to serve all your demolition, excavation, emergency response, environmental remediation, transport and municipal waste disposal needs. The Empire Group consists of five subsidiary companies: Elk Environmental Services, Empire Services, Berks Transfer, Delaware Valley Contractors and Delaware Valley Utility Contractors.